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To modify or cancel your car rental booking, log in to your account and navigate to the 'My Bookings' section. Here, you will find the option to change dates, car type, or cancel the reservation. Cancellations made at least 24 hours in advance are eligible for a full refund, while later changes may incur a small fee. It's best to review our cancellation policy to understand any potential charges. For urgent assistance, contact our support team directly via phone or email.

To rent a car with us, you must provide a valid driver’s license issued by your country, which must be in English or accompanied by an International Driving Permit (IDP) if required. Additionally, a government-issued ID like a passport or Aadhaar card is necessary for identity verification. For payment, the credit or debit card used during the online reservation must be presented at the time of pick-up. Please ensure that the name on the documents matches the booking name to avoid any issues.

Most of our rental packages include unlimited mileage for the duration of your rental. However, in select regions or for certain vehicle types, mileage caps may apply. These limits are clearly stated during the booking process. If you exceed the allocated mileage, additional charges per kilometer will apply. We recommend checking the specific mileage policy listed for your chosen vehicle. This ensures you have a hassle-free experience and helps avoid unexpected fees during the return process.

In the unlikely event of a breakdown, our 24/7 roadside assistance will be at your service. We will arrange for immediate support, including repair, towing, or replacement vehicle based on the issue. If the breakdown occurs due to a mechanical fault, there will be no cost to you. However, if it’s due to user error or violation of rental terms, repair charges may apply. Always contact our support team immediately to report any issue and receive proper guidance.

We accept all major credit cards, debit cards, and UPI-based digital wallets such as Google Pay, PhonePe, and Paytm. Cash payments are not accepted for online reservations. For corporate bookings, invoicing options and bank transfers can also be arranged upon request. Payment security is a top priority, and all transactions are processed through secure, encrypted payment gateways. If your card is declined or not accepted, please contact your bank or choose an alternative method.

Yes, rental extensions are possible depending on vehicle availability. If you wish to extend your rental period, log in to your account and request an extension under your active bookings. You can also call our support team for quick assistance. Please make sure to do this before your current rental expires to avoid late return fees. The additional cost will be calculated based on your current plan and new duration.

Basic insurance coverage is included with all rentals, protecting against third-party liability and limited damage. However, customers are encouraged to purchase additional insurance for complete coverage, including theft protection and zero liability. Detailed terms are provided during checkout, so please review them before confirming your reservation. If you already have travel or auto insurance, verify whether it covers rental cars to avoid duplicate protection.

Yes, most of our vehicles come equipped with built-in GPS for real-time navigation and location tracking. If your selected car does not include GPS, you can request a portable device at the time of booking. GPS helps you avoid traffic, find the best routes, and ensure safe travel. Additionally, we use GPS data to assist in recovery in case of emergencies or theft. Always confirm GPS availability when booking if this feature is important for your journey.